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How to Set Up Email on Your iPhone

Jolt services makes sure emails will work well on iPhones and other mobile clients.

Add Email account

Go to Settings > Mail, Contacts, Calendars

iPhone - add email account, step 1

iPhone – add email account, step 1

Press ‘Add Account’.

iPhone - add email account, step 2

iPhone – add email account, step 2

Choose ‘Other’.

iPhone - add email account, step 3

iPhone – add email account, step 3

Choose ‘Add Mail Account’.

iPhone - add email account, step 4

iPhone – add email account, step 4

Account settings

Provide the following:

  • Name
  • Email address with @domain.com
  • Correct password for incoming/outgoing servers as stated in cPanel > Email Accounts.
  • Short description to help you distinguish between your accounts.
iPhone - account settings

iPhone – account settings

Click ‘Next’.

Choose POP or IMAP.

Provide the following:

  • Name
  • Email address with @domain.com
  • Short description to help you distinguish between your accounts.

Incoming mail server

  • Host name: enter your domain name
  • Complete email account username as specified in cPanel > Email Accounts (e.g., user@yourdomainname.com)
  • Account password as stated in cPanel > Email Accounts.

Outgoing mail server

  • Host name: enter your domain name
  • Complete email account username as specified in cPanel > Email Accounts (e.g., user@yourdomainname.com)
  • Account password as stated in cPanel > Email Accounts.
iPhone - incoming and outgoing mail settings

iPhone – incoming and outgoing mail settings

Make sure to accomplish all fields under Incoming and Outgoing Mail Servers.

The following notification will appear:

iPhone - incoming and outgoing mail advanced settings

iPhone – incoming and outgoing mail advanced settings

Press ‘Details’ to view the next screen.

iPhone - incoming and outgoing mail advanced settings

iPhone – incoming and outgoing mail advanced settings

Press ‘Accept’.

Choose the entries for synchronization. Press ‘Save’.

iPhone - mail synchronization

iPhone – mail synchronization

Your new account is ready for use from the Mail app.

Please check ‘Advanced Settings’ if it is difficult to use your email with default settings.

Advanced settings

Go to:

Settings > Mail, Contacts, Calendars > Account Info
iPhone - advanced email account settings

iPhone – advanced email account settings

Press ‘Advanced’ to configure your incoming server.

iPhone - advanced IMAP/SMTP settings

iPhone – advanced IMAP/SMTP settings

This screen will appear. Press ‘SMTP’.

iPhone - SMTP settings, step 1

iPhone – SMTP settings, step 1

Make sure to:

  • SetAuthentication’ to ‘Password’.
  • Set SSL to ‘OFF’ (Port Number – 143).
  • POP – 110, IMAP – 142, and SSL – OFF

If there are problems with receiving mail with SSL, try to disable and check again. Remember to change the server port accordingly.

Click outgoing mail server to view all outgoing servers.

iPhone - SMTP settings, step 2

iPhone – SMTP settings, step 2

From the list of all your outgoing servers, choose ‘Primary Server’ (this should be your domain name).

iPhone - SMTP settings, step 3

iPhone – SMTP settings, step 3

You will see this screen:

iPhone - SMTP settings, step 4

iPhone – SMTP settings, step 4

Make sure that:

  • Login credentials are correct.
  • Authentication’ is set to ‘Password’.
  • SSL is set to ‘OFF’.
  • Port specified is 25 in the ‘Server Port’ section.

If you encounter issues in sending emails, put 26 since the ISP often blocks Port 25 due to internal reasons.

Press ‘Done’ after completing the process.

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